Last updated: 13 November 2026
These terms apply when you use vastudex.com or buy VASTUDEX products or services. By placing an order you agree to them.
Products and colours
Room and close-up images on this website are photorealistic renders of our designs. Real finishes can differ slightly from what you see on a screen. Ask for samples or the colour fan before you order. Natural wood veneer varies in grain from sheet to sheet.
Quotes and prices
List prices are for panels only. GST, delivery, packing and installation are quoted separately unless stated. A quote is valid for 15 days. We confirm the final price and a layout drawing before production starts.
Orders and payment
Made-to-order work starts after you approve the layout drawing and pay the advance stated in your quote. The balance is paid before dispatch. Every payment receives a GST invoice.
Production and delivery
Typical production time is 7-10 days for Aangan designs and 10-15 days for Haveli and Mahal designs after approval. Delivery time depends on your location. We will tell you promptly about any delay.
Installation and care
Panels must be fixed on a flat, dry wall or a plywood base. Use moisture-resistant HDHMR for humid areas and keep panels away from direct water. Damage caused by wrong fitting, moisture, termites or misuse is not covered.
Custom designs and job work
Designs you send us remain yours. We do not add client designs to our catalogue. For job work on your material, you are responsible for the quality of the material you supply; we return offcuts with the order.
Intellectual property
VASTUDEX designs, images, text and the VASTUDEX name and logo belong to VASTUDEX. Please do not copy them without written permission.
Liability
Our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.
Law and disputes
These terms are governed by the laws of India. Courts in Surat, Gujarat have jurisdiction.
Contact
Grievance Officer: Jaydeep, Founder, VASTUDEX, Surat, Gujarat, India
Email: info@vastudex.com ยท Phone / WhatsApp: +91 98243 14327
We acknowledge every complaint within 48 hours and aim to resolve it within 30 days.